Be sure where you stand first, i.e., whether you want to say yes or no. If you're not sure, say you need time to think it over and let the person know...
Unfair Fighting Assumptions
Fair Fighting Assumptions
Conflict is awful
My needs are more valid than yours
Only one can win
Conflict is inevita...
Initial ConsiderationsGlossophobia – the fear of public speaking
It is the single most common phobia (fear)
Approximately 75% of people experience t...
Nonassertion is failing to stand up for oneself, or standing up for oneself in such an ineffectual manner that one's rights are easily vi...