Who is eligible for clinical services at University Counseling Service?
Current enrolled students and postdocs are eligible for clinical services at UCS.
“Current enrollment” is determined by your status in MAUI (the university’s web-based information system). See the question "It's summertime and I'm not enrolled in classes. Can I receive clinical services at UCS?" to see how we address summer eligibility, if you’re not enrolled in summer classes.
Satellite and online-only academic programs
Students enrolled exclusively at UI satellite campuses or in online-only academic programs are eligible for UCS services at the main Iowa City campus, and can access clinical services virtually if needed. Students must be located in the state of Iowa (or in one of the few states that allow for out-of-state mental health professionals to provide teletherapy) at the time of appointments. If a UI student is located outside of Iowa, and not able to receive clinical services through UCS, they can schedule a brief appointment with a UCS Clinical Case Manager for assistance with how to find mental health services in their area.
Regarding tele-mental health services
UCS therapists may be unable to provide clinical services to students physically located/residing in states outside of Iowa due to state-to-state licensing laws for mental health professionals. Unfortunately, USC therapists are not able to provide counseling via telehealth to students physically located/residing in other countries. For students outside of Iowa, we may be able to offer guidance on finding services in your area. Please visit this page for more information.
Frequently asked questions
Postdocs at UI are recognized in two classifications: FP01-Postdoctoral Research Scholars or FP02 Postdoctoral Research Fellows. Postdoctoral scholars (FP01) and fellows (FP02) are eligible for both UCS and Employee Assistance Program (EAP) services, according to the Graduate College and HR benefits practices. Please see more information about postdoc benefits here, in accordance with the Graduate College’s policies.
When contacting UCS for services, we do confirm UCS eligibility status per MAUI (the university’s registration information system) for all students or postdocs, as we do not provide clinical services for staff, faculty, or community members not affiliated with the university. If you are not listed as a Scholar or Fellow in MAUI, please contact the Graduate College Postdoctoral Affairs office at 319-335-2136 or firstname.lastname@example.org to confirm your status and benefits.
If you completed the previous spring semester AND are enrolled or plan to enroll in the upcoming fall semester, then, yes, you are eligible for clinical services during the summer.
If you are an incoming first-year student, transfer student or incoming graduate or professional student who has come to campus early to engage in a formal and/or required university activity (e.g., university athletics, Marching Band, Iowa Edge, ESL training, Law School orientation, etc.) in the summer weeks just prior to your first fall semester, and are enrolled for Fall semester, you are also eligible for services in the summer during the time you’re participating in that official university activity. To schedule, you must be listed as Registered in MAUI (the university’s web-based information system) for that fall semester.
Otherwise, if you are an incoming first year student for Fall semester, you can contact UCS within 10 days of the first day of Fall semester classes and schedule an appointment on the first day of classes or later. To schedule, you must be listed as Registered in MAUI (the university’s web-based information system) for that fall semester.
All individuals who are part of a couple or relationship must be an enrolled student to participate in UCS clinical services. If this is not the case, you could contact our UCS Case Manager and ask for referrals to therapists in the area who provide couples/relationship therapy.
Any enrolled student can come to UCS for an initial appointment. If during that appointment it is determined that therapy or a follow-up meeting at UCS is indicated, we would need to get permission from a parent or guardian. Permission is granted when UCS receives a signed “Authorization to Provide Psychological Services” form from your parent or guardian. Once the authorization is on file, you are eligible for additional appointments. If you are married and under the age of 18, you do not need an authorization form, per Iowa state law.
Students can participate in only one mode of therapy at a time at UCS. Your therapist or the UCS Case Manager would be happy to assist you in identifying additional resources in the community beyond the services you’re receiving at UCS.
You will remain eligible for services up to three therapy sessions, not exceeding 21 days, beyond your separation from the University as long as your separation is not the result of a student code of conduct matter. During that time frame, your therapist (or the UCS Case Manager) will assist you in wrapping up any remaining concerns and help you transition to a new therapist in the community, if you wish.
No, but you can contact the UCS Case Manager and ask for referrals for therapy in the community.
Students are eligible for one round of brief individual therapy per academic year (June-May). Once the next academic year starts on June 1, you are eligible to receive another round of brief individual therapy. You may also be able to receive a round of brief individual therapy and a round of brief couples/relationship therapy (not concurrently) within the same academic year, if a UCS therapist/consultant helps you determine that this is most appropriate to meet your needs. However, even if you have completed a round of individual or couples/relationship therapy in the current academic year, you ARE also eligible for group therapy once your participation in individual or couples/relationship therapy has ended. Please review the group options on our website, and if you find one that interests you, you can call for a group screening with one of the group facilitators. You can also contact the UCS Case Manager for individual therapy or couples/relationship therapy referrals in the community.
Most typically, if it is clinically indicated/recommended that you need more sessions, you and your therapist would work together to identify the most appropriate therapy or other mental health resources for you in the community or elsewhere on campus. In certain circumstances (e.g., client has significant safety concerns or risk factors, it is clinically contraindicated to refer a client outside of UCS, referral to the community is significantly cost-prohibitive, or client is a member of a group unlikely to receive culturally sensitive or appropriate services elsewhere), the therapist may be able to extend individual therapy sessions beyond brief limits.
Brief therapy is not a good fit for all students who come to the UCS. Many students’ concerns can be addressed in a brief round of individual therapy, while for other students, a brief round of therapy would not sufficiently address their concerns. Some students’ needs require a higher level of care, or longer-term therapy, than we are able to provide at UCS. If you don’t have a full understanding of why you were referred outside of UCS, please contact your original consultant or the Director of Clinical Services to get further clarification.
UCS only offers therapy services to the University of Iowa students. Staff and faculty can receive therapy and referral services at Faculty and Staff Services/Employee Assistance Program (EAP). To learn more about their services, please visit the EAP website, call (319) 335-2085, or email email@example.com with questions. Staff and faculty are eligible for consultation conversations with UCS staff for concerns they have about students, or for scheduling UCS staff for programming services.