Make an Appointment
Call 319-335-7294 to schedule an appointment.
Currently enrolled students at the University of Iowa can call the UCS at (319) 335-7294 to schedule an appointment. To verify that you are eligible for services, check out our eligibility FAQ. If you are a faculty or staff member, counseling services are provided through the UI Employee Assistance Program at (319) 335-2085. Students are required to make their own appointments.
Two ways to see a counselor
- Scheduled-in-advance appointment in the morning or afternoon, Monday through Friday (except Wednesday mornings).
- Same-day appointment in the afternoon Monday through Friday. These appointments are first-call-first-served; we start scheduling these afternoon appointments at 8:00 a.m. We offer 2 types of same day appointments:
- If you are interested in meeting with a counselor in an ongoing fashion, you will want to schedule a 60-minute consultation.
- If you are interested in meeting with a counselor for a single session to discuss a problem, or have urgent/immediate concerns, you can schedule a 60-minute Quick Access appointment.
When you call to schedule an appointment, you will be asked what type of appointment best fits your needs, and we can offer some guidance about this. Based on the type of appointment you schedule, you will receive different instructions about the first meeting. You will also be provided instructions for what type of initial paperwork you may need to complete.
Paperwork can be completed online in our secure paperwork portal on the DAY OF your appointment. For in-person appointments, you can also complete paperwork in the waiting rooms of our main offices (Westlawn and University Capitol Centre), and will need to arrive early before your appointment to do so. We encourage you to utilize the online paperwork option if possible.
If this is your first time at University Counseling Service, or it has been more than three months since the last time you were seen, we ask you to complete paperwork with information about your current concerns, as well as your background, for your counselor. You will be able to complete your paperwork through the UCS confidential paperwork portal on the same day as your appointment. Please ensure you have completed this paperwork no later than 30 minutes before your scheduled appointment time.
If you are unable to keep a scheduled appointment, please call UCS to cancel, and please do not complete paperwork in the confidential UCS paperwork portal if you cancel your appointment.
Quick Access Appointments
These appointments are designed for when you have a question or concern you would like to discuss with a counselor, but do not want to meet for ongoing counseling. These appointments can also be used when you need to speak with a counselor about an immediate crisis, get support, and develop a plan to help manage your crisis This appointment is focused on coping with your immediate need. You decide whether or not your experience is a crisis; examples include feeling suicidal, experiencing a recent trauma, or the recent death of a loved one. If you are unsure you can remain safe to attend your appointment, call 911 or visit the hospital emergency room.
You will be asked to fill out forms providing background information to help you and your counselor address your concern. As with Consultation appointments (see above), USC will provide instructions for completing brief paperwork through our confidential online paperwork portal, or you can complete this paperwork on-site for in-person appointments. If you are unable to keep a scheduled appointment, please call to cancel.
If you’re interested in possibly joining a group, you will need to schedule a Consultation appointment. Every effort will be made to assist you in scheduling a Consultation appointment with the counselor who facilitates the group in which you are interested. If scheduling does not allow for this, another counselor will meet with you for your initial Consultation and can then refer you to the group counselor.
During this appointment, the group counselor and you will decide if group counseling is a good fit for your needs.
UCS hours: 8:00 a.m. to 5:00 p.m. M-F. For ongoing counseling, if your academic program requirements preclude you from coming to UCS during that time frame, please contact us via phone at (319) 335-7294 or via email at firstname.lastname@example.org to discuss alternate arrangements.