How to Schedule an Appointment:
Currently enrolled students at the University of Iowa can call the UCS at (319) 335-7294 to schedule an appointment. To verify that you are eligible for services, check out our eligibility FAQ. If you are a faculty or staff member, counseling services are provided through the UI Employee Assistance Program at (319) 335-2085. Students are required to make their own appointments. View our Contact & Location Info page for directions to the UCS. The counseling service provides two ways to see a counselor:
- By a scheduled advanced appointment in the morning or afternoon, Monday through Friday between 9:00 am and 3:30 pm (except Thursday mornings)
- By same day appointment in the afternoon Monday through Friday. These appointments are first come/call, first served; we start scheduling these afternoon appointments at 8:00 a.m. We offer 3 types of same day appointments:
- If you are interested in meeting with a counselor in an ongoing fashion, you will want to schedule a 60-minute consultation.
- If you are interested in meeting with a counselor for a single session to discuss a problem, you can schedule a 30 minute quick access meeting.
- If you are in immediate crisis, and there are no 60-minute consultations available, you can schedule a 30 minute crisis management meeting.
When you call to schedule an appointment, you will be asked what type of appointment best fits your needs. Based on the type of appointment you schedule, you will receive different instructions about the first meeting.
If this is your first time at University Counseling Service, or it has been more than three months since your last time, we ask you to complete background information for your counselor. Allow 30 minutes before your appointment for your counselor to review your information. If you have had an appointment within the last three months, please plan to arrive at least 15 minutes before your appointment to update paperwork. If you are unable to keep a scheduled appointment, please call to cancel.
For Quick Access 30-Minute Meetings:
These appointments are for when you have a question or concern you would like to discuss with a counselor, but do not want to meet for ongoing counseling. This appointment is focused on coping with your immediate need. You will be required to fill out forms providing background information to help you and your counselor address your concern. Please arrive 20 minutes before your appointment to allow time for paperwork. If you are unable to keep a scheduled appointment, please call to cancel.
For Quick Access 30-Minute Crisis Management Meetings:
These appointments provide an opportunity to speak with a counselor about an immediate crisis, get support, and develop a plan to help manage your crisis. You decide whether or not your experience is a crisis; examples include feeling suicidal, experiencing a recent trauma, or the recent death of a loved one. If you are unsure you can remain safe to attend your appointment, Call 911 or visit the hospital emergency room. You will be required to fill out forms providing background information to help you and your counselor address your concern. Please arrive 20 minutes before your scheduled appointment to allow time for the paperwork. If you are unable to keep a scheduled appointment, please call to cancel.
For Group Counseling:
If you’re interested in possibly joining a group, you need to schedule a group screening appointment. The meeting can be 30 minutes or an hour long. During this appointment, the group leader and you will decide if group counseling is a good fit for your needs. You may be referred to a group screening appointment during your initial consultation appointment, or you can just call UCS and schedule a screening with the leader of the group you’re interested in.
UCS hours: 8:00 a.m. to 5:00 p.m. M-F. Appointments are only during regular agency hours. For ongoing counseling, if your academic program requirements preclude you from coming to UCS during that timeframe, please contact us via phone at (319) 335-7294 or via email at firstname.lastname@example.org to discuss alternate arrangements.