Clinical Case Managers have knowledge about the various services and agencies available on campus and within the Iowa City community. Case Managers can offer assistance with finding referral options, talk with you about your insurance coverage benefits, offer support and guidance, help you schedule the first appointment, and follow up with you to make sure you’re getting the help you need. We offer an initial appointment to discuss your concerns and determine how best to meet your needs. This is not therapy, but we can support you as you look for services that are going to best fit your needs. We understand this can be a daunting process and we are here to support you.

  • You might be looking for longer-term, open-ended, or a specific type of therapy not available at UCS, and would like to connect with a therapist in the Iowa City community or surrounding area.
  • Due to special requirements for care, ineligibility for our services, or other reasons, your UCS counselor may decide that a referral to another agency or service provider would be most beneficial. The UCS counselor may offer you several referral options or invite you to meet with our Clinical Case Manager.
  • You are uncertain of your insurance coverage and would like assistance exploring potentail costs for mental health care.
  • You would like assist with referrals for psychological testing or more specialized mental health services. This may include testing for ADHD or Autism Spectrum Disorder, gender affirming care, eating disorder treatment or substance use disorder treatment.

During a Case Management appointment, one of our Clinical Case Manager will meet with you and discuss the following things:

· What you’re looking for in therapy.

· Your preferences in a therapist (identities, location, mode of appointment)

  • Your health insurance information. The Clinical Case Manager will call your insurance with you so that you know what services are covered and what your financial obligation might be for seeing a community provider.
  • The Clinical Case Manager will then send you a list of therapists in the community that might be a good fit and have openings for new clients; the Clinical Case Manager will also follow up to see if you are experiencing any barriers to getting connected.
  • The Clinical Case Manager can also provide support while you are waiting to connect with a community therapist; it is not ongoing therapy, but can be some helpful support for the "in between time".

In order to schedule an appointment with our Clinical Case Manager, please call 319-335-7294.

If you’d like to pursue open-ended or specialized mental health services on your own and plan to use your own insurance, UCS maintains a searchable database of local mental health providers. You can use the Community Provider Database (CPD) to search for non-University employee private mental health care providers in the communities surrounding the University of Iowa. Provider profiles are completed and updated independently of UCS and are not endorsed by The University of Iowa.

 

For more information on finding a provider in the community, please consider reviewing our guide to finding a therapist in the community.

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