Your first scheduled appointment with us when you seek out services will be a “consultation” or Quick Access Appointment. The purpose of the consultation will be for you and your counselor to determine which service(s) best suit your individual needs. You can schedule a consultation appointment by calling (319) 335-7294. Once you have an appointment scheduled, please plan to arrive at least 30 minutes early to complete paperwork on our in-house computer terminals. The actual consultation appointment typically lasts 45 to 50 minutes. The purpose of the Quick Access appointment is to help you with your immediate problems, concerns, or crisis.
The UCS offers the following services:
- Group Counseling
- Individual Counseling
- Couple or Relationship Counseling
- Case Management & Referrals
- Psychological Consultation Regarding Concerns About a UI Student or Situation
- Trans Inclusive Services
If an emergency occurs after hours, you are encouraged to call the Crisis Center at (319) 351-0140; Department of Public Safety at (319) 335-5022; or UIHC Emergency Room at (319) 356-2233. If you have concerns about another staff or faculty member, Faculty and Staff Services can be reached at (319) 335-2085.
Referrals to group counseling occur in several ways. First, when you attend your consultation meeting with a counselor at the UCS, you and your consultant might agree that group counseling would best suit your needs. You would then be scheduled to meet with a group leader to discuss entry into the group you and your consultant have identified. A second way that students enter groups is to be referred from individual counseling or quick access appointments to a group. This usually happens when you and your counselor have identified issues that might better be addressed in a group. In this instance, a meeting will be arranged between you and the group leader so that you may have a chance to talk to the group leader and ask any questions about the group. If you and the group leader agree that the group would best serve your needs, then you would join the group. The final way would be for you to look at the groups offered this semester, pick one that fits your needs and availability, and then schedule directly with one of the group facilitators.
To begin individual counseling at the UCS, the first step is to schedule a meeting with a UCS staff member for an initial consultation appointment. The purpose of this appointment is to provide an opportunity for you to discuss your concerns with a UCS staff member and to arrive at a mutually agreeable course of action to address your concerns. You can schedule a consultation appointment by calling (319) 335-7294. Once you have an appointment scheduled, please plan to arrive at least 30 minutes early to complete paperwork on our in-house computer terminals. The actual consultation appointment typically lasts 45 to 50 minutes.
Couple or Relationship Counseling
In addition to individual and group counseling, the UCS also offers brief couples counseling. This service is designed to address relationship concerns between people who are involved in an intimate relationship. In order to be eligible for this service, members of the couple need to be currently enrolled University of Iowa students. As with our individual and group counseling services, in order to initiate couples counseling the couple needs to schedule an initial consultation appointment with a UCS staff member to discuss their concerns. During the consultation, the UCS staff member and the couple may decide that couples counseling is the best approach to address the coupleâs concerns. If appropriate for brief couples counseling, the couple will be assigned to work with a UCS staff member who is trained to provide couples counseling. If the couple is wanting more open-ended treatment options, the consultant will either provide the couple with referrals or invite the couple to schedule with the Clinical Case Manager.
The UCS offers an initial consultation appointment for the purposes of discussing your concerns and arriving at the best course of action for resolution of your concerns. Sometimes, due to special requirements for care, ineligibility for our services, or other reasons, you and the UCS counselor or consultant may decide that a referral to another agency or service provider would be most beneficial. The UCS counselor or consultant may offer you several referral options or invite you to meet with our Clinical Case Manager. Our Clinical Case Manager has extensive information and knowledge about the various services and agencies available on campus and within the larger Iowa City community. The Case Manager can offer assistance with finding the best fit referral, talk with you about your insurance coverage benefits, offer support and guidance, help you schedule the first appointment, and follow up with you to make sure youâre getting the help you needed.
If you are a parent, faculty/staff member, friend, partner, or loved one of a University of Iowa student and have concerns about the studentâs mental health or life situation, you are welcome to call the UCS, (319) 335-7294, and speak with a staff member regarding your concerns. A typical caller would voice concerns about a studentâs mental health and strategize with the staff member about how to help guide the student toward getting assistance and support.
Trans Inclusive Services
University of Iowa Student Health and Wellness (SHW) and The University Counseling Service (UCS) are pleased to offer medical and mental health services for Transgender, Gender Non-Conforming, and Non-Binary students seeking assistance/support as part of transitioning.
As someone who cares about students and their well-being, it is completely understandable that you may want to know specifics regarding the therapeutic content and/or services that a student might be participating in at the UCS. However, as mental health-care providers, the UCS is legally and ethically required to uphold standards of confidentiality, and students expect us to uphold these standards.